Simple enough, returning a package to Amazon. Done it a handful of times before over the last decade or so. Open up the link, to an internal link, another click, and voila--huh?
Two-step verification sent to my cell phone. Okay, fair enough. Let's just get the code and--
Someone in South Carolina is logging onto my account? Do tell. Uh, yep, that would me. And so just tap the link, and--no voila!
Tap the link? Hahahahahaha!
Okay, let me just go back in and verify that I am who I am claiming to be. Account edit. Text with link sent. Okay, check out help link. Account services. Text with link sent. Hmmm, maybe my other laptop will let me get in. Text with link sent.
How about? Text sent. Or? Text sent. Maybe? Text sent. Okay, human contact time.
Customer service rep: Hmmm, that's a problem. Try this.
Text sent.
Rep sends me up the food chain. Second rep: Try this.
Text sent.
Second rep: Sending you a new link via email.
Voila!
Second rep: We would recommend you not use that phone for two-step verification.
Really? Oh, I got that. Oh, and I got that my phone is a no to emails and a no to Facebook messages, and a no to the internet--okay that's on me.
And hell no to reading on a phone.
And no pictures unless it's a well-lighted closeup of your face, a new coffee mug, your cat, or a pine cone.
Sending me a picture of the Grand Canyon? Nice streaky colors of some sort. Sending a picture of Mt. Mitchell? Some kind of undulation or maybe a 3D pop-up of some sort, I guess.
I can hear it now: Kaple, get a real phone!
No voila.
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